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Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?” could be the difference between a long lasting relationship and a lost opportunity.After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!
” could be the difference between a sale and an abandoned cart. Automatically engage prospective customers once they land on your page with targeted auto-messages.For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance. Easy to use and integrates well with the Mac desktop application. I’ve been using the Chatra app for about a month and I’ve been incredibly impressed.You can switch in an instant — start a conversation in your browser then grab your i Phone to continue on the go. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be “on the fence” or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. Chatra is helping me punch above my weight in sales and marketing by engaging website visitors in a whole new way.
Chat with your website visitors in real time to answer questions and alleviate concerns more easily, building relationships with your visitors and helping them become customers.